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Proposed changes to local and mobile number portability rules

The Commerce Commission seeks feedback on continuing regulated number portability for five years, with targeted changes to authentication, fraud controls and operational rules when customers switch providers.

Closing date
6 November 2026 at 5pm

Closes in 19 days

Added to Civics
14 October 2026
Source category
Other public body
Last checked
14 October 2026

Plain-English summary

Unpublished review draft. Check the official supporting documents before approval.

Why it matters

Number portability lets customers keep their phone numbers when changing providers, reducing a barrier to switching.

Who may care

  • Telecommunications providers, consumer advocates and people who keep their numbers when switching services

How to make a submission

  1. Read the draft determination, reasons paper and attached terms on the official project page.
  2. Email telecommunications@comcom.govt.nz with “LMNP Draft Determination” in the subject line by 5pm on Friday 6 November 2026.
  3. Follow the reasons paper’s instructions for public and confidential versions of a submission.

Disclaimer

Civics.nz is an independent plain-English guide and is not an official government website. Always check the official source before making a submission.